We want your chocolates to arrive happily at your doorstep and do the best we can to ensure that happens.

• Orders ship Monday-Wednesdays.
• ​Please plan your order accordingly. We add thermal protection at no additional charge if your shipping destination is expected to reach over 70 degrees Fahrenheit. We are not able to refund or exchange due to damage that has occurred during shipping, once the product has left our hands. If it is going to be very hot at your shipping destination, you may want to place a winter order instead. We do our very best to check destination weather and pack our orders accordingly!
• Please ensure the shipping address is correct, the package can be accepted upon first attempt so it's not returned to the carrier, and that the package is not exposed to the elements when delivered. We can't guarantee that your chocolate will arrive unmelted, particularly in very warm climates or if the package sits on a hot doorstep all day, but it will cut the risk of melting.